Feral Tide trading dashboard displaying AI-driven crypto market analysis
Support

Frequently Asked Questions

Answers to the questions we hear most often about how Feral Tide analyzes markets, executes trades, and keeps fees at zero.

Common Questions

What does Feral Tide actually do?

Feral Tide uses automated data analysis to monitor crypto markets and identify conditions that match predefined rules. When those conditions are met, the system executes trades on your behalf according to the strategy settings you've selected.

Is Feral Tide really free to use?

There are no trading fees on executed orders through Feral Tide. Standard network or exchange-level costs that are outside our control may still apply depending on where your account is held and how funds move.

Do I need trading experience to get started?

No. The platform is built so that the underlying analysis and execution logic run automatically. New users are encouraged to start with smaller allocations while they become familiar with how the system behaves.

How does the AI decide when to trade?

The system continuously processes market data against a set of configured parameters. When thresholds are met, it generates a signal and, depending on your settings, routes an order automatically. You can review the general methodology on our Advantages page.

Can I control which assets or strategies are used?

Yes. You can select the markets and strategy profiles you want active on your account. The system will only act within the boundaries you've configured.

Is my capital at risk?

Yes. Trading crypto assets carries risk, including the risk of loss, regardless of whether trades are placed manually or through automated analysis. Past performance of any strategy does not guarantee future results.

How quickly can I withdraw funds?

Withdrawal timing depends on the underlying exchange or custody provider connected to your account. We recommend reviewing the specific terms of your linked account for processing windows.

What happens if the market moves against an open position?

Strategy configurations can include predefined exit conditions. These are set by you in advance and are intended to apply consistently, without requiring manual intervention during periods of volatility.

Can I pause or stop automated trading at any time?

Yes. You can pause active strategies from your account dashboard at any time. Open positions will remain subject to your existing exit settings unless you close them manually.

How do I get support if I have an issue?

You can reach our team through the contact page. We aim to respond to account and platform questions as quickly as possible.

Feral Tide team reviewing automated trading analysis

We're Here to Help

If you didn't find what you were looking for above, our team is available to walk through how Feral Tide fits your specific situation, from strategy configuration to account setup.

Reach out through our contact page and we'll get back to you with a clear, direct answer.

Contact Us